Privacy Policy

At Xuma Property Management, we are committed to protecting the privacy of our website visitors and customers. This Privacy Policy outlines how we collect, use, and safeguard your personal information.

Information We Collect

We may collect personal information such as your name, email address, phone number, and mailing address when you submit a form on our website, sign a lease agreement, or communicate with us via email or phone.

How We Use Your Information

We use the information collected to respond to your inquiries, process lease applications, provide services, and communicate important updates and promotions. Your information may also be used for internal record keeping, improving our services, and complying with legal obligations.

Text Messaging

In the event that you opt-in to receive text messages from our property, you may receive messages related to your lease, maintenance requests, community events, upcoming payments, and other information related to the community in which you live.
At any point in time, if you desire to stop receiving text messages from us, simply respond with the word STOP and you will be unsubscribed from further communication. If you would like to opt-in again, this can be done from within the resident portal.
As always, message and data rates may apply for any messages sent to you from us and to us from you.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to facilitate services you have requested.

Your Choices

You may choose to opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email. Please note that even if you opt out of marketing communications, we may still send you non-promotional messages related to your account or transactions.

Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.

If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at xumamgt@gmail.com or (254) 300-4213.